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Thursday, February 9 • 4:30pm - 5:15pm

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Session Title: Building a Data-Driven Customer Success Team

Customer success has gone from buzzword to weapon of choice for many companies. Over an office happy hour, join LiveRamp in a discussion about how the company has grown its customer success team to sign exciting clients such as Sephora, Legendary Entertainment and Macy's. LiveRamp will also discuss how this role has morphed in the past five years and what skills will be important to have in the future.

Special Instructions for Attendees from the Host Company: Please enter through the East Lobby, the entrance closest to Target Express (next to a coffee shop). Take elevators up to the 17th floor.

avatar for Allison Metcalfe

Allison Metcalfe

VP of Customer Success, LiveRamp

Host Companies
avatar for LiveRamp


LiveRamp is the leading data onboarder, empowering marketers to use their customer database in their choice of online advertising platforms for targeting, ROI measurement, content optimization and more. We offer 1-to-1 exact user matching while retaining the highest match rates in... Read More →

Thursday February 9, 2017 4:30pm - 5:15pm PST